Last update of these Terms: January 2, 2025.
“Limited “LaSoft” (Company number: 41259756, legal address: Krupyarska Str., building 1, Apt. 6, Lviv, 79014 Ukraine)” (hereinafter - the “Team”, “We”, “Our” and “Us”) offers to natural person, corporate or unincorporated body (whether having separate legal personality) (collectively, “You” or “Your”) the services listed below under the section “OUR SERVICES” (hereinafter - the “Services”).
These Terms of Use (hereinafter - the “Terms”) govern Your use of Our Services, which are currently available at https://www.livecharts.tools/ (hereinafter - the “Website”). Limited “LaSoft”, the owner and operator of the Website.
To access and use Our Services, You must fully accept the Terms outlined below without any objections or alterations to the Terms, operating rules, or policies. By agreeing to these Terms, You also acknowledge and accept Our Privacy Policy, available at https://www.livecharts.tools/policy/. Please review Our Privacy Policy to understand the data We collect, process, use, and share about You, as well as the legality of these actions.
Your agreement to these Terms is automatic in the following circumstances:
when You provide Your explicit consent via a pop-up questionnaire on Our Website by clicking the “Accept” button during Your initial visit or on subsequent visits, depending on the settings in Your web browser related to “Cookie Files”; and/or
through Registration on Our Website (as detailed below); and/or
when You interact with Our Website, such as by completing the “Book a call” form available on Our Website.
Note: By using Our Services, You agree to be bound by these Terms on behalf of yourself, all members of your household, and any other individuals who use the Services under Your registration (account). Please carefully read these Terms before accessing or using Our Services. If You do not agree to the Terms and Our policies, You are not authorized to access or use the Services.
We offer a range of services designed to help users create engaging and professional data visualizations. By using Our platform, You gain access to the following key services:
Creation of Interactive Charts: Our platform enables users to quickly and effortlessly design interactive data visualizations, such as bar charts, line graphs, and pie charts, without requiring specialized technical skills.
Customization for Branding: Users can tailor charts to match their brand identity by adjusting colors, fonts, and other design elements, thereby enhancing brand recognition and consistency.
Enhanced Audience Engagement: By incorporating interactive charts into Your content, You can increase user engagement, extend the time visitors spend on Your page, and improve conversion metrics.
Concierge Service: For those seeking custom solutions, Our team provides a concierge service, delivering high-quality, ready-to-use visualizations tailored to meet Your specific needs.
We are committed to empowering users with tools that make data more appealing and understandable, helping them effectively communicate their insights to their audience.
By accessing or using these Services, You agree to adhere to the Terms and conditions outlined in this document. If You do not accept these Terms, You may not use Our services.
If You are interested in receiving other Our Services, please contact Us in the manner described above or write to Us at andriy.tatchyn@lasoft.org. In such a case, We will set forth the details of such Services in a separate master service agreement, etc. (i.e., these Terms of Use will not govern Our Services), and We reserve the right to offer You any of Our Services on individual terms.
Note: Our Services are intended exclusively for persons over 18 years of age, except if a parent or guardian of a person under the age of 18 gives that person written permission to allow them to use Our Services, subject to the provisions of Our Privacy Policy. If We discover that such person under 18 years of age is using Our Services, We will take all appropriate steps to prohibit such person from using Our Services and notify such person under 18 years of age via email that such person needs to provide Us with written permission from such person's parent or guardian in order to continue using Our Services (if We have the person's email address).
To access and use Our Service, You are required to create an account by completing the registration form available on Our Website or by contacting us directly. You only need to register once.
By registering, You are required to click the appropriate checkboxes to authentically confirm this:
You are at least 18 years old; and
You possess the legal authority and rights to use any personal or confidential information included in Your Projects or Templates.
It is Your responsibility to ensure that You meet these eligibility requirements before proceeding with registration.
When registering, You must provide a valid, accurate, and up-to-date email address. You are solely responsible for the accuracy of the information You submit and must promptly update Your account details online if any changes occur.
Note: All registrations are subject to Our approval. We reserve the right, at Our sole discretion, to reject any registration request without providing a reason. If Your registration is approved, we will notify You accordingly.
Access to Our Services is available during the “Free trial” period and (immediately or thereafter) upon one-time purchase of a Service package under the “Lifetime Access” model.
By selecting the “Free trial”, You are provided with the opportunity to create between 1 and 5 charts, use the standard orange scheme, with the “LiveCharts” logo, and the ability to embed the embed code.
When choosing the “Lifetime Access” model, You make a one-time payment for the selected Service package, the terms of which are available on our Website. You receive lifetime access to the charts, and the number of new charts corresponds to the purchased package. All free charts are preserved.
Upgrade of Service Package: You retain the option to upgrade their previously selected Service Package (by choosing a higher-tier Service Package) upon making an additional payment to cover the difference in cost between the previously selected package and the upgraded package.
Payment is made via bank transfer (SWIFT, SEPA). The payment currency is EUR, USD. Upon completion of the payment and funds clearance, access to the Services is activated, and You will be notified at the email address You provided during registration.
Note: All of Our Services and the prices for Our Services are set out on Our Website. We reserve the right to change the list of Services and the price of the relevant Service.
Refunds may be made within 14 (fourteen) calendar days from the date of payment for the Services under the following conditions, if one of the following conditions is applicable within these 14 (fourteen) calendar days:
The Service does not meet the stated characteristics as proven (documented) by you;
There are technical issues that cannot be resolved (We will inform You by e-mail in case of this);
You have not actively used the Service (e.g., no charts have been created).
Refunds cannot be issued under the following circumstances:
More than 14 (fourteen) calendar days have passed since the payment was made;
You have actively used the Service;
Charts have already been published or utilized.
Note: To request a refund, You should submit a refund request via email to andriy.tatchyn@lasoft.org, specifying the reason for the refund. The request will be processed within 5 (five) business days. Refunds will be issued using the same payment method that was originally used, if such funds are refundable in accordance with the above conditions. Additionally, in special cases, when a refund is issued, by Our decision all created schedules are deactivated and data is deleted in accordance with Our Privacy Policy.
In the event of non-payment, or delay in payment of more than 5 (five) banking days, We reserve the right to: (1) declare all amounts owed to Us to be overdue and subject to immediate payment, and/or (2) immediately suspend the provision of the Services until the debt is paid in full.
Note: If You do not have any debts to Us in the course of cooperation between Us, Our Services are provided for the entire agreed period, except for force majeure and/or when You request Us to temporarily suspend the provision of Services, in which case such events are managed on the basis of the agreed terms of the cooperation agreement.
Termination and suspension of the use of Our Services is carried out:
by Us when Your actions endanger the reputation of Our Company, or You have committed other violations of the Terms (We reserve the right to decide whether Your actions constitute a violation); and/or
when You have not paid part or all of the cost of Our Services; and/or
when You request Us to temporarily suspend the Services with a written explanation of the reason for such action; and/or
when You request to terminate the cooperation agreement (if any), either by Us or by mutual agreement.
Note: Full termination of business relations between You and Us, subject to the existence of a cooperation agreement, occurs if You do not have any debts to Us. If there is, we will terminate Our cooperation only after You fully settle it.
You must not:
attempt to gain unauthorized access to the Services; and/or
use the outcomes of Our Services, in whole or in part, for fraudulent purposes, malware distribution, or actions that harm Us and/or third parties; and/or
utilize robots, spiders, other automated tools, or manual methods to monitor or copy content from the Website and/or non-paid outputs of the Services; and/or
violate any other terms and conditions outlined in the cooperation agreement, if any.
Guidelines for Using Our Name and Logo
If You have received permission to use Our name and/or logo for marketing activities outside of Our Website (i.e., beyond Our Services), You must adhere to the following rules:
always correctly reference the name (“Livecharts” powered by Limited “LaSoft”) without altering its spelling in any way; and
use the logo in its original form, maintaining its color, size, and proportions; and
ensure the name and/or logo are used in a positive context and avoid implying sponsorship or endorsement unless explicitly authorized; and
refrain from using the name or logo in any misleading, offensive, or illegal context; and
any instructions We provide, if any.
Our Website may include links to third-party websites and services that are neither owned nor controlled by Us. We do not oversee, nor do We accept any responsibility (financial or otherwise) for the content, privacy policies, terms of use, or practices of these third-party websites and services.
You acknowledge and agree that We bear no responsibility (financial or otherwise) and shall not be held liable, directly or indirectly, for any loss or damage caused or alleged to be caused by Your use of or reliance on content, goods, or services provided by such third-party websites and services. Under no circumstances are We obligated to mediate or become involved in disputes between You and another user or between You and a third party. You expressly release Us from any claims arising from such disputes or related legal proceedings.
Note: These Terms are solely between You and Us and do not govern Your interactions with any third party. Accordingly, We strongly encourage You to review the terms and conditions and privacy policies of any third-party websites and services You choose to access.
In addition to the above mandatory provisions of Our Terms of Service, as set forth in each section thereof, You agree that the implementation of Our Services requires a connection to the Internet and that the quality of Our Services depends on this connection, for which We are not responsible.
You may not assign, transfer or delegate these Terms, or any of Your rights or obligations under these Terms, in whole or in part, without Our prior written consent. Attempts to do so without such approval will be null and void
If You use Our Services in any way which We reasonably determine (at Our sole discretion) may be unlawful, prohibited, abnormal, unusual, or detrimental to Our Services or any of Our other customers or other unrelated parties, We reserve the right to suspend or terminate Your Services without notice or to seek legal action to protect Our interests.
You indemnify Us against any claims and/or actions that may be brought against Us as a result of Your breach of Your obligations. You will refund Us any losses incurred and reimburse Us for any damages We may incur as a result of Your breach of Your obligations.
Note: Unauthorized use of email addresses or impersonation is strictly prohibited. If you are using the Services on behalf of another person or entity, You must be authorized to accept these Terms on their behalf.
We strive to deliver high-quality Services to You by regularly enhancing Our expertise, utilizing licensed software, and implementing best practices.
However, We are not liable for any challenges or temporary inaccessibility of Our Services caused by, but not limited to, partial or complete failures of Your servers; malfunctions of equipment, cables, services, or networks outside of Our Services or beyond Our control; interruptions from telecommunications providers or Internet service providers; Your actions, including misconfigurations of the Services or use of inappropriate equipment; force majeure events; or other similar circumstances.
We make every reasonable effort to ensure data security by implementing infrastructure protections, measures to detect and prevent malicious activity, and data recovery mechanisms.
To perform the Services, We may engage contractors who are bound by the same obligations as We are in delivering the Services to You. Additionally, We may assign or transfer Our rights and obligations under the contractual relationship to another party without Your prior consent. You will be notified of such a substitution through written communication, if necessary.
We reserve the right to monitor, review, and moderate content on the Website to ensure compliance with applicable laws. Any content that violates these Terms or is deemed harmful or objectionable may be removed, edited, or blocked at Our discretion.
The Services are provided on an “AS IS” and “AS AVAILABLE” basis. While We adhere to operational and technological security standards, We cannot guarantee absolute protection against errors. Your use of the Website is entirely at Your own risk, and We disclaim any responsibility (including financial) for its use. It is Your sole responsibility to ensure that any information or materials accessed on the Website meet Your specific needs.
We are not liable (including financially) for any direct, indirect, or consequential damages that may arise from Your use of the Website (including the materials provided on it) or from Your acceptance of any results of Our Services under the cooperation agreement between Us and You.
Although We make efforts to verify the accuracy and reliability of the information published on the Website, all materials are provided for general informational purposes only and do not constitute professional advice. For guidance on specific matters, please contact Us using any of the communication methods available on Our Website.
In no event shall We be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i.) Your use of any results of Our Services; (ii.) any conduct or content of any third party on the Services accepted by You; and (iii.) unauthorized access, use, or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
You are aware and agree to indemnify and hold Us and Our affiliates and their employees, contractors, agents, licensors, service providers, subcontractors, and suppliers from and against any and all losses, liabilities, claims or expenses, damages and costs, arising or resulting from Your use of any or all of the Website content, Your acceptance of any results of the Services, and any violation of these Terms and/or the terms of a cooperative agreement.
In no event shall We be liable (including financially) for any direct, indirect, special, or consequential damages, or any other damages whatsoever, for any use of or reliance on the Website, or any linked or referenced website, including, without limitation, any lost opportunity, lost profits, business interruption, loss of programs or data, even if expressly advised or otherwise aware of the possibility of such damages, whether in an action of contract, negligence, tort, or otherwise.
These Terms shall be interpreted by the laws of Poland. All misunderstandings are negotiated between Us and You (hereinafter - the “Parties”). In case of disagreement, depending on Your place of registration (or declared place of business), disputes may be resolved by one of the following methods (if it is impossible to resolve the dispute through negotiations):
“If Your place of registration (or a declared place of business) outside of Poland e, any dispute, controversy, or claim arising out of Terms or in connection with these Terms, including the conclusion, interpretation, performance, breach, termination or its invalidity, shall be settled by International Commercial Arbitration Court at the Ukrainian Chamber of Commerce and Industry in accordance with its Rules. In all issues, the substantive law of the United Kingdom and Wales shall be applied. The number of arbitrators shall be one: a claimant Party must appoint an arbitrator. The Parties agree that the place of arbitration shall be Kyiv, Ukraine. The Parties agree that the language to be used in the arbitration shall be English.”; or
“If Your place of registration (or a declared place of business) in Poland, any dispute, disagreement, or claim arising in connection with these Terms, including the conclusion, interpretation, execution, breach, termination, or invalidity thereof, shall be resolved in the national court of Poland at the place of registration of the defendant.”
Note: The provisions of these Terms are a complete defense to any claim (including a collective claim), action or proceeding brought in any federal, state or local court or in any administrative court with respect to any claim or dispute arising out of or related to these Terms and may only be resolved by arbitration as provided in these Terms. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If the changes are material, We will endeavor to provide a notice before any new terms become effective. What constitutes a material change will be determined in Our sole discretion.
By continuing to access or use Our Services after these changes become effective, You agree to be bound by the revised Terms. If You do not agree to the new Terms, You must send a notice to terminate Your use of the Services.
These Terms are written in English, and if You use a web browser translator or any other translation tool, We are not responsible for the accuracy and quality of such translation.
In order to resolve a complaint about the Services or to obtain additional information regarding use of the Services, please contact Us by sending an email to andriy.tatchyn@lasoft.org.